Summary
What is ecommerce shipping
Ecommerce shipping encompasses all services required to transport products purchased online from a retailer to the customer’s delivery destination.
Key to customer experience
38% of customers say they’ll never shop with a retailer again following a negative delivery experience. 60% of customers have chosen a competitor with more convenient delivery options.
More Statistics
74% of shoppers rate free shipping as important when checking out. 45% of customers have abandoned a shopping cart because of unsatisfactory delivery options.
Choose shipping option
Flat rate shipping. Real-time carrier rates. Offer free shipping
Packaging considerations
Minimize package dimensions & remove unnecessary weight. Use common packaging techniques to secure item being shipped. Consider shipping insurance for fragile expensive products